RL - Visual Merchandising Project Co-ordinator

Placement:RL - Visual Merchandising Project Co-ordinator
Placement Location:Leicestershire
Application Deadline:15th July 2018

Vacancy Description

Start Date: July / August 2018

Duration: 5-6 months

The Host Company 

The host company supports a number of Global Cosmetic Brands with their visual merchandising requirements from design, to manufacture and installation. The Project Co-ordinator will work with the Head of Design acting as the central day to day contact for clients. Working as part of a team you will ensure the client is fully informed of their work and its progress.

Key Responsibilities and Accountabilities

  • Respond to incoming customer enquiries ensuring they are professionally managed by both telephone and by email.
  • Conduct a daily review of the query and activity workload to ensure activities are given the correct priority and actions
  • Manage product stock levels ensuring incoming and ‘sent out' stock is correctly accounted for
  • Produce Project Plans 
  • Produce Quotes for new projects using pre-existing quoting templates 
  • Track project progress proactively updating clients on their work
  • Track project costs to enable a profitability report to be produced
  • Produce timely invoices to ensure all related work is correctly processed 
  • When issues are identified proactively work with suppliers and internal teams to resolve them
  • Attend client meetings as and when required documenting actions and their progress
  • Take meeting minutes
  • Undertake other duties as directed by a Director.

Key Performance Indicators

  • Client Satisfaction
  • Projects delivered on time and to standard
  • Project Revenue & profitability
  • Accurate Invoicing