• Home
• About ISPO - Businesses
• Benefits for your Company
• Case Studies
• Contact Us
• ISPO Costs
• Links
• Manage / Advertise Vacancy
• Registration

Vacancy Description

Start date: May 2011

Job Description

This is an exciting opportunity for a student looking for a placement which will develop you as a person and give you a strong understanding of how a small business works. You will join a team of up to 5 other staff all working towards common team goals.  Working in a high energy atmosphere the teams work together and compete against each other in a series of fast-paced challenges.

The skills that you will learn during the course of this placement will be:-

• Improving English language skills.
• Increasing level of confidence and ability to handle challenging business situations.
• Greater understanding of patterns of human behaviour. How to judge how people may react to situations and how to influence people in accordance with your own agenda.
• Exposure to how teams work together in business - what makes a team work and what doesn't.
• Practical exposure to how companies are structured and how communication flows effectively within a company.
• First hand experience of a company induction and training programme, including how monthly review meetings are used to develop skills and improve performance - and how formal appraisals are used to align the future aspirations of an employer and its employees.

Tasks and Responsibilities

• Using the internet to research contact details for job applicants' previous employers;
• Phoning previous employers to establish the name and correct contact details for the right person to give employment verification;
• Producing written reference requests and dispatching them by email, fax or post;
• Telephoning previous employers to request the prompt return of requested data in an acceptable format;
• Utilise an in-house database to track all activities in relation to job applicants and the progress of their background checking;
• Providing telephone advice to job applicants throughout their process;
• Identifying problems with the process and seeking to resolve them in an efficient manner;
• Keeping their Team Leader informed of each job applicants' progress and highlighting any concerns within any missing pieces of information;
• The hours of work are 8.30am to 5.30pm, Monday to Friday. 

Essential Requirements

• Fluent spoken and written English;
• Native level of fluency in Polish (spoken and written)
• A clear and confident telephone manner with a friendly attitude;
• A resilient character with a positive "can-do" attitude;
• Well organised and efficient person who follows instructions well
• You must be a people person and enjoy contact with customers and helping with their enquiries
• Enjoy working as part of a team.  Likes to be social and interact with colleagues

• The ability to learn fast, retain detailed information and think on your own;
• Computer literate with MS Word, Outlook and Internet Explorer combined with fast keyboard skills.

Desirable Attributes

• Previous office based experience would be advantageous,
• Experience in a customer service environment (bar, restaurant etc)
• Experience dealing with colleagues, clients and members of the public
• Strong instinct how to handle people and help with enquiries

Company Activity

• The company supports businesses who are hiring staff into security-sensitive environments (mainly airports) by putting their new employees through rigorous background checks.
• In the UK, many companies now outsource parts of their business process - and this is particularly true in the area of recruitment.  Whilst the company is not actually a recruitment business, it does undertake a very complex business process which support's the employer's recruitment function.
• The company business process involves a lot of investigative tasks, mainly conducted using the telephone and supported by internet searching.  Employers engage the services of this company because they employ very dedicated researchers who are good at handling people, solving problems and who are very determined to find solutions as fast as possible.  The result of this is that the company can deliver its service faster and cheaper than an employer could achieve for itself.

Location

• The company is based in prestigious modern offices in the heart of Basingstoke's central business district, "Basing View".  The offices are just a short walk from both the train and bus stations.
• Basingstoke itself is a thriving metropolis just 40 minutes from London and just one hour from the coastal cities of Southampton and Portsmouth.  It has direct train routes into London and is well connected with all other towns in the region.
• The town has plenty of good shops, bars and restaurants, as well as excellent leisure facilities (cinemas, swimming pools, gyms etc).  Accommodation is widely available in shared houses and long-term accommodation can normally be found within 10 days of your arrival.

Remuneration Details

• You will receive a monthly allowance of GBP £700 to cover your accommodation and subsistence costs.
• Intern students will be offered 50% discount on a local gym and swimming pool which is open 7 days per week.

• In addition, 50% of your initial accommodation costs (B&B only) will be reimbursed for up to 14 days from the date of your arrival.
• NB: This remuneration package is not negotiable under ANY circumstances.
• Plus there is a great benefit in joining a young, vibrant team - with plenty of scope for making friends and finding a life outside of work with other interns and like-minded people.  The company has regular social activities, whether organised by the company or organised by individuals.

Other Comments

• Due to the nature of the business, the success applicant will be subject to a criminal records check and a full analysis of their previous employment history. Therefore, a checkable work history is a pre-requisite.